chevstrap Privacy Policy — Your Personal Data, Handled with Care

When you register on chevstrap, we collect the personal information you provide directly — including your full name, date of birth, email address, and contact number. We also collect account activity data such as login timestamps, betting history, deposit and withdrawal records, and device information used to access the platform. Technical data like your IP address, browser type, and session duration may be recorded automatically to help us maintain platform security and performance. We only collect information that is genuinely necessary to operate the platform and deliver a safe, personalised experience for Filipino members. We do not collect sensitive personal information beyond what is required for identity verification and responsible gaming compliance.

Your personal data is used primarily to operate and manage your chevstrap account, process deposits and withdrawals in Philippine pesos, and verify your identity in line with our legal obligations. We use your information to personalise your experience on the platform, send you relevant account notifications, and provide customer support when you need it. Data may also be used to detect and prevent fraud, money laundering, and other prohibited activities that could harm the platform or other members. Where you have opted in, we may use your contact details to inform you about promotions available on the Promotion page. We do not use your data for automated decision-making that produces legal effects without human oversight.

chevstrap does not sell your personal data to third parties under any circumstances. We may share limited information with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and IT infrastructure providers — but only to the extent necessary for them to perform their services. All third-party partners are contractually required to handle your data in accordance with applicable Philippine data protection law and our own privacy standards. We may also disclose information to regulatory authorities or law enforcement agencies where we are legally required to do so. Any such disclosure will be limited to what is strictly necessary and will be handled with appropriate care.

We retain your personal data for as long as your account remains active and for a reasonable period thereafter, in line with our legal and regulatory obligations under Philippine law. Financial transaction records are typically retained for a minimum of five years to comply with anti-money laundering requirements. Account registration data is kept for the duration of your membership and for a period following account closure to allow for dispute resolution and regulatory audits. When data is no longer required for any lawful purpose, we securely delete or anonymise it so that it can no longer be linked back to you. You may request early deletion of your data subject to the conditions described in the Your Rights section above.

chevstrap implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. All data transmitted between your device and our platform is encrypted using industry-standard protocols, and access to personal data within our organisation is restricted to authorised personnel on a need-to-know basis. We conduct regular security reviews and maintain incident response procedures to address any potential data breaches promptly. In the unlikely event of a data breach that affects your rights and freedoms, we will notify you and the relevant Philippine authorities in accordance with our legal obligations. We encourage you to also take steps to protect your own account by using a strong, unique password and keeping your login credentials confidential.